Groundplane Groundplane
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IT support that
stays out of your way.

One plan. Plain English. A real person who picks up.

Foundation Plan from £57 per user / month See what's included & build your plan →

One foundation. Add only what you need.

Foundation Plan
£57/ user / mo
  • Help desk: 150 min/mo pool ?A shared pool of remote support time — 30 minutes per user, per month, added into one pot for the whole business. Most small fixes take a few minutes, so this covers the vast majority of requests. Need more some months? We'll always tell you before anything extra is billed.
  • 24/7 monitoring & updates ?Round-the-clock monitoring with patches and updates rolled out in the background, so nothing slows you down mid-task.
  • Staff onboarding ?Accounts, permissions, email and laptop set up in advance, so a new starter is productive from their first morning.
  • Vendor management ?We become the named contact with your internet, printer and software providers, chasing faults and renewals for you.
  • Device tracking ?A running record of every device you own, its age and condition, so replacements get planned, not panicked.
Add-ons Security
24/7 Device Security ?Your devices are monitored 24/7 by an elite team led by former intelligence and defense cybersecurity specialists. If a threat is detected, they don’t just rely on automated software; a human expert personally steps in to hunt down, isolate, and remove the intrusion
£10 / device
A real team watching every laptop and computer for threats, day and night.
Devices
5
Backups

Includes the first 2TB of cloud storage. Local storage hardware, such as external HDDs or NAS drives are not included.

Device Backup ?This service provides off-site protection and software-managed local syncing. We save multiple versions of your files locally and in the cloud, allowing you to turn back the clock after a mistake. Your off-site data is periodically copied to an 'immutable' digital safe that nobody can change or delete, making it immune to ransomware.
£18 / device
Your entire computer is automatically backed up to both a local and a secure off-site locations.
Devices
5
Cloud User Backup ?Includes mailboxes, OneDrive and Google Drive for individual cloud users
£5 / user
For Microsoft 365 and Google Workspace users.
Users
5
Company Cloud Backup ?Complete protection for your company’s shared cloud data, including SharePoint, Teams, and Google Shared Drives. Please note: This service is for shared organizational data only and does not cover individual user mailboxes or private drives.
£55 / company
Backup for Sharepoint/Teams and Google Shared Drives.
Licences
Managed Microsoft Licences ?We hold and manage your Microsoft 365 licence on your behalf. It's never at risk of lapsing, renewing at the wrong tier, or getting tied to an ex-employee's personal card. One bill, one point of contact, fully aligned with the support we already give you.
from £7* / user
We buy, manage, configure and renew your licences so they never lapse.
Licences
5

We're not here to sell you technology.
We're here to make sure it never gets in your way.

Who we work with
Growing businesses across South West London.
How we charge
One plan, per user. Add only what you need.
How we talk
Plain English. Always.

Let's get you grounded.

A clear quote, usually within a working day.

Email
 
Phone
 
Based in South West London